Email deliverability for publishers and media

Where the addresses come from

  • Newsletter signups from article pages, the core signup channel and mostly good quality.
  • Paywall and sign-up walls, where people enter an address to read one piece and never return.
  • Lead magnets and reports, which attract throwaway addresses at a steady rate.
  • Archived lists from previous platforms, carrying addresses on domains that stopped existing years ago.

Daily frequency magnifies everything

Send daily and a placement problem costs you thirty sends a month rather than two. Reputation feedback loops run faster, both downward when something breaks and upward when it is fixed.

Open rate is also the product. Ad revenue is priced on reader engagement. A message in junk is lost revenue, not a late conversion.

Long-running lists carry the deepest decay in any sector. A newsletter that has run since 2010 holds addresses on ISP domains that no longer exist and free webmail accounts abandoned during a previous decade.

What the results tend to look like

Consumer-heavy and wide. Old publisher lists hold the oddest domains: dead ISPs, regional webmail, and addresses from services sold twice over. Domain-level failures are a larger share here than anywhere else.

What to do about it

  1. Build engagement rules on clicks rather than opens

    Apple Mail Privacy Protection logs opens for mail nobody read. So a sunset rule based on opens never removes anyone.

  2. Sunset aggressively, because frequency makes silence expensive

    A daily send to someone who has not clicked in a year is thirty monthly signals to mailbox providers that your mail is unwanted.

  3. Check archived lists before reactivating them

    A list that has not been mailed since a platform migration carries every year of decay at once.

  4. Watch domain-level failures on old lists

    Defunct ISP domains fail at the DNS stage rather than the mailbox stage, which is a fast and confident result on data this old.

Questions people ask

Why is open rate shaky for publishers?

Apple Mail Privacy Protection preloads images through a proxy for most Apple Mail users, recording an open whether or not anyone read the message. Any engagement rule built on opens is being driven by Apple.

How often should a daily newsletter be checked?

Twice a year is reasonable for an active list, and at once before reactivating anything that has been idle. Daily sending surfaces hard bounces quickly, so the acute problem is usually visible.

Should unengaged subscribers be removed?

In a daily program, yes, more readily than elsewhere. Every send to someone who never opens is another signal. At daily volume, those add up fast.

See the breakdown on your own list

100 free checks a month, no card. Unknown results are never billed, and credits never expire.